Collection and Use of Information.
On the Site you can do many things which may involve your Personal Information; for example, you can request information, schedule a demo, download information on the Service, order services, apply for a job, and register to become a partner. We will collect and use Personal Information from you to provide, personalize, improve and continue to operate the Service as well as for these purposes.
Please also remember that if you choose to provide Personal Information using certain public features of the Service, then that information is governed by the privacy settings of those particular features and may be publicly available.
Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you create or information that you submit through the Service.
When you create an Account and/or use certain aspects of the Service, you will provide information that could be Personal Information, such as your name, company name, mailing address, phone number, and e-mail address, and, if applicable, financial qualification and billing information, such as billing name and address, and credit card number. We may also ask for additional Personal Information, such as title, department name, fax number, or additional company information. You acknowledge that this information may be personal to you, and by creating an Account on the Service and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. You can update Personal Information at any time by contacting firstname.lastname@example.org or through your Account if you have one.
We use the Personal Information that we collect from you to set up and provide the Service for you and your organizations. We may also use the information you provide to contact you to further discuss your interest in us, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Your email addresses and any Personal Information may be shared with our partners involved in providing the Service, as well as in connection with providing value-added services and marketing and promotional opportunities, but will not be distributed or shared with unaffiliated third parties.
If you communicate with us via e-mail or via some other form of communication, including interacting with us via the Site, we may retain such correspondence and the information contained therein and use such information to respond to your inquiry. We may also receive information about you from other sources, such as our agents, partners and service providers, and from publicly available sources. We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
The financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used for marketing or promotional purposes. We use third-party intermediaries (“Payment Processors”) to manage billing and credit card processing related to invoices paid by credit card. The Payment Processors may be permitted to store, retain, or use the financial information provided, for the sole purpose of providing billing and credit card processing services to us and you.
Some users may access the Site using their credentials from third party services via single sign-on. If you choose to log in to the Service using a third party single sign on provider, such third party will authenticate your identity and may share with us certain information associated with your profile on such third party’s account, some of which may include your Personal Information. As with all Third Party Services, your use of a single sign on provider shall be governed by the terms of service and privacy statement of such provider.
Do Not Track.
California's "Do Not Track" Notice: "Do Not Track" ("DNT") is a preference you can set in your web browser to let the sites you visit know that you do not want them collecting information about you. Our sites do not currently respond to "Do Not Track" settings. For further details regarding DNT, visit donottrack.us.
Legal Process; Investigations.
When you interact with the Site we strive to make that experience easy and meaningful. When you come to the Site, our web server may send a cookie to your computer through your web browser. Cookies are files that web browsers place on a computer’s hard drive and are used to enable our services to recognize your web browser and tell us how often and when you have visited the Site previously and otherwise use the Service throughout the Internet.
Standing alone, cookies do not identify you personally and we do not combine the general information collected through cookies with other Personal Information to tell us who you are. They merely recognize your browser. Unless you choose to identify yourself to us, for example by responding to a promotional offer, or opening an Account, you remain anonymous to us. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
We use session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in to the Site to use the Service. This information allows us to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you’ve logged in to your Account, and are required in order to use the Service. We take precautions in its use of persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Please note that if you disable your Web browsers’ ability to accept cookies you will be able to browse the Site you will not be able to successfully sign up for or log in to an Account to use our Service. Many browsers contain features that allow you to block or delete cookies from your system. We strongly recommend that you leave cookies active, because they enable you to take advantage the most attractive features of the Service. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your particular web browser.
Third Party Cookies.
If, at any time after registering to receive information or ordering the Service, or otherwise providing Personal Information, you change your mind about receiving information from us or about sharing your information with third parties, you can update your Account yourself or you can send us a request specifying your new choice by emailing email@example.com. Please note that if you are a customer with an Account, we must retain certain information about you in order to continue to provide the Service. Please also note that, if you choose to deactivate your Account, we reserve the right to retain a history of activity associated with your Account prior to deactivation.
Correcting & Updating Your Information.
If you need to update or change Account registration information you may do so by logging in to your Account and making the necessary changes yourself or by asking us to edit your information. To update information, if you have an Account you can update information yourself through your Account, or you can have us update it by emailing us at firstname.lastname@example.org. To discontinue the Service and to have your Data returned, email email@example.com. We will respond to your correction or update request within 30 days from the date of your request.
Additional Information, How to Contact us.
If you have an Account, your Account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account.
We use a secure server (SSL) to encrypt your personal financial information. We use other physical, electronic and procedural safeguards to protect the security and confidentiality of the information we have collected, and to prevent unauthorized access to or disclosure of your information.
Access to Information.
If you are a registered user, you can access information associated with your Account by logging into the Service. Registered and unregistered users can access and delete cookies through their web browser settings.
California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: ATTN: Legal Department, 1300 Soldiers Field Rd, Suite 2, Boston, MA 02135.
Should you ever decide to deactivate your Account, you may do so by emailing firstname.lastname@example.org. If you deactivate your Account, any association between your Account and information we store will no longer be accessible to you through your Account. While your status will be deactivated, any information you provided through your Account or otherwise to us through the Services may be retained by us indefinitely. However, given the nature of sharing on the Service, any public activity on your Account prior to deactivation will remain stored on our servers and will remain accessible to the public.
Class Action Waiver
Any claim, action, or proceeding arising out of or related to this policy or related issues must be brought in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. Neither a court nor an arbitrator may consolidate more than one person’s claims, and may not otherwise preside over any form of a representative, collective, or class proceeding. YOU ACKNOWLEDGE AND AGREE THAT YOU AND OPENSPEND ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.
Questions and Suggestions
Effective Date: This Privacy Statement is effective as of September 20, 2016.